Policy


All orders will require that your billing and shipping address MATCH. If it does not, your order will be cancelled. 

Processing Time: After placing your order, you will receive a confirmation email. Processing time is between 2-3 business days (Monday-Friday) with the exception of holidays. 

Shipping Time: After your processing window, you will receive a tracking number with the expectation of your order arriving within 3 business days. The overall max of expected shipping is 7 days.

Refunds, Returns, & Cancellations

  • All sales are final. With this product, there will be no refunds issued as this product cannot be resold after being handled or worn. 
  • With returns, the only exception is you have received the incorrect order, it has not been tampered with, the labels are still intact, and the hair/wefts have not been cut or removed in any form. 
  • For cancellations, please request within 24 hours of your order. 
Lost or Stolen Packages: We are not responsible for any lost or stolen packages. No refunds or replacement orders will be issued. Each order will be provided with a tracking number and requires a signature.